ASTT Aftercare & Support

Off-Grid Motorhome System Support & Aftercare

When we install a system or upgrade in your motorhome, our support doesn't stop at handover. If you have questions, need adjustments, or something doesn't behave as expected, we're here to help. We support motorhome owners across the UK, keeping your setup working properly wherever your travels take you.

5-Star Google Reviews
Victron Specialists
40+ years experience
Based in Lancashire
Overview

Our aftercare support exists to keep your system running reliably wherever your travels take you. From answering questions and helping you understand your setup to checking performance or diagnosing unexpected issues, we’re here to support you beyond installation so you can travel with confidence knowing expert help is always available.

Refillable LPG gas bottles installed in motorhome storage compartment
What's included

Support that stays with you after installation.

Our aftercare service is designed to keep your system running reliably long after you leave the workshop. Whether you need help understanding how something works, want reassurance that everything is performing properly, or need advice as your setup evolves, our team is here to help so you can travel with confidence.

We can help with:

Explaining how your system works in real-world use
Adjusting settings or advising on best usage
Investigating unexpected behaviour or performance concerns
Planning upgrades or additions later on
Checking system performance after extended travel
Answering general questions about your setup

“Gas leak… very stressed. Got me in straight away, found the problem, had the part and fitted it. Absolutely brilliant service.”

Gail Shepherd
Troubleshooting

What we can help fix

Most issues show themselves clearly. Some are simple to solve. Others need a closer look. Either way, we've seen it before and are on hand to help you fix any issue you have with our systems.

Battery warning icon representing electrical system monitoring

Battery charging

Battery not charging from solar, alternator, or hook-up. We'll check connections, settings, and component health to get power flowing again.

Solar panel icon representing motorhome solar power systems

Solar performance

Solar panels producing less than expected. We review panel angle, shading, wiring, and controller settings to restore output.

Lightning bolt icon representing electrical power

Inverter issues

Inverter cutting out under load or shutting down unexpectedly. We diagnose overload conditions, thermal issues, and configuration problems.

Battery icon representing campervan electrical power systems

Unexpected drain

Battery draining faster than it should. We identify phantom loads, check for parasitic draw, and review your usage patterns.

Just so you know

What our aftercare doesn't cover.

We're honest about what we can and can't help with. This keeps expectations clear and means you know where to turn if something falls outside our remit.

Battery warning icon representing electrical system monitoring

Third-party work

We can't warrant or repair systems installed by other companies. But we can often advise on how to get the best from them.

Solar panel icon representing motorhome solar power systems

Accident damage

Damage from impacts, water ingress, or physical damage isn't covered. Insurance or the responsible party should handle these claims.

Lightning bolt icon representing electrical power

Vehicle mechanics

Engine faults, transmission issues, or chassis problems sit with your vehicle mechanic, not us.

Battery icon representing campervan electrical power systems

Habitation faults

Plumbing leaks, gas issues, or structural problems need specialist habitation engineers or your vehicle manufacturer.

Call in case of emergency.

External electrical hookup connection on motorhome
Get in touch

Get help with your off-grid system.

Contact us today if your system is acting unexpectedly or if you just need some advice and help on what we've installed.

Thanks for reaching out. We'll be in touch soon.
Something went wrong. Please try again.